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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Team Dordal

January 2, 2024

5  out of  5 rating by Team Dordal
"Great service, no hassle! Highly recommend for all insurance needs!"
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Nick Palmieri

November 28, 2023

5  out of  5 rating by Nick Palmieri
"Angela is wonderful. These guys actually care about their clients and will put in the time and effort to take care of you. Their rates blew my previous providers rates out of the water too! Very happy to now be with State Farm thanks to Angela!"
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Jessica Weinstein

November 18, 2023

3  out of  5 rating by Jessica Weinstein
"Overall nice group; however recently major blunder on their part. Apparently they are unable to receive information from our drive safe app and were unaware that we were logging mileage. We received a notification from the group that our drive safe discount was removed from our account and when I called the agents basically acted like they had no record of that car having a beacon or being registered for that discount. It was really disappointing. Then I called the drive safe app customer support and they reported record of our logged mileage. So then we settled it and they transmitted the info to Praxel. This happened 2 months ago and we were told our discount would be back on and that we are good to go. We dealt with this on the phone and we’re told everything was ok. This week, I find out that the discount has yet to be added back and I paid for 2-3 months without the discount and now we need a new beacon. Love how it was « all fine » but apparently it wasn’t dealt with or taken care of. So now I’m dealing on the phone with them again and they are « fixing it » like it’s a big favor to me. Let me break it down people: 1) you done screwed up because your office can’t communicate with the app. 2) since you are at fault maybe offer me a discount and fix the extra money I had to pay. 3) if it’s not fixed and I need a new beacon- maybe let me know what to expect. 4) if it’s going to be an ongoing problem; I would like to know in advance that this discount will continue to fall off over and over. Really poor experience. I suggest you address it with me…"
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Steve Hesky

October 13, 2023

5  out of  5 rating by Steve Hesky
"Angela was fantastic to work with. She answered all of my questions about home and auto insurance. Angela made transferring everything over from one state to the other super easy, which has made my moving experience a lot less stressful. Highly recommend. Thank you!"
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Julie Bookstrom

October 12, 2023

5  out of  5 rating by Julie Bookstrom
"I received notice that the payment due was late. Angie was very helpful in working thru the problem and facilitating the solution."
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Wil Self

October 12, 2023

5  out of  5 rating by Wil Self
"Appreciate Angie, she made the process easy and understandable."
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October 11, 2023

5  out of  5 rating by Tracy
"I am a longtime State Farm customer since age 16, (23 years) and decided to change agents a couple years ago. I chose Jack's office after reading reviews and have no regrets! I still receive the same seamless billing, uncomplicated app use, and multiple opportunities for discounts I always have with State Farm but, now also have prompt return of phone calls and online messages, friendly voices on the other end of the phone, and knowledgeable customer service. Contentment with insurance companies without accidents and need for use means your satisfaction comes entirely down to your treatment from your agents office and the prices you're paying for quality. I've yet to find prices to entice me away from State Farm after so many years invested. They've always been on my side (agent and national) handling issues when needed, and I can count on a call when there's some kind of savings that would benefit me I'm not already accessing. Since my switch, my mother, another longtime State Farm customer has switched to Jack's office. My father who struggles to hear and feel understood in his elder years has left his previous company entirely and switched. He doesn't like handling business over the phone. He prefers an office he can walk into in person, feel welcomed, not be rushed, and have things explained to his satisfaction. They're both happy with their switch, just as I have been. None of us can slow inflation, but it's nice to have warning and someone looking out for additional ways to save to cushion it."
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Tracy Smith

October 4, 2023

5  out of  5 rating by Tracy Smith
"I am really appreciative of Yuri of Jack Praxel - State Farm for his help retaining our rental policy after a major restoration claim. I was afraid we would be canceled because of this major claim on our rental policy. Yuri remembered my concerns and gave me a call letting me know that they would still insure us and that there would be no increase the the yearly premium. It was a great relief to find this out because other agencies either wouldn't insure us or wanted a extremely high yearly premium."
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Philip Rue

September 29, 2023

5  out of  5 rating by Philip Rue
"Both Jack and Anna are very responsive to my inquiries and offered me a very good quote. They were patient with my situation that didn't always allow for timely responses on my part. They know their business, and are trustworthy to provide excellent coverage for my needs. You can deal with them with confidence."
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September 29, 2023

5  out of  5 rating by DANyDANY CUATRO
"Angie offers the best customer service experience EVER. Thoughtful, patient, calm, and precise. Thank you!"
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September 27, 2023

5  out of  5 rating by Patrick
"Affordable and very easy to work with. I highly recommend!"
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Donald Mashtare

September 21, 2023

5  out of  5 rating by Donald Mashtare
"Super easy to add and remove a cars to my policy. We bought 2 new cars and it only to minutes to change them and they had me need policy cards in minutes as well!"
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Trebor Reinhardt

September 15, 2023

5  out of  5 rating by Trebor Reinhardt
"Extremely helpful and kind, very good at explaining things and made me feel very secure in my decision to use this company."
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Barbara Meekins

August 21, 2023

5  out of  5 rating by Barbara Meekins
"I was very impressed with the quality of response I got from Angi. She was able to write my policy in one phone call and save me $400 a year."
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Austin Riofrio

August 7, 2023

5  out of  5 rating by Austin Riofrio
"Angela! Was Very helpful and fast with getting another vehicle set up on my account."
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Edward Steenkolk

August 3, 2023

5  out of  5 rating by Edward Steenkolk
"Great service. Yuriy is very helpful."
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Minh Nguyen

July 24, 2023

5  out of  5 rating by Minh Nguyen
"Great services."
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Amanda Raye

July 16, 2023

5  out of  5 rating by Amanda Raye
"Kudos to Yuriy! I appreciate your professionalism and friendliness. Who knew discussing insurance could be so pleasant! Every single time I've spoken with Yuriy he has actively listened to each of my questions and he always provides all of the answers and information I need. The exceptionally high level of customer service that Yuriy consistently provides is outstanding. I have always been extremely happy with this office overall and with all of the other people that have helped me there, too. Thank you!"
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Theresa Nedens

July 15, 2023

5  out of  5 rating by Theresa Nedens
"I recently wanted to switch State Farm agencies to find a level of customer service and sense of appreciation befitting life long State Farm customers such as ourselves when I came across Jack Praxel’s office. With other lower priced insurance options, we’ve been tempted to change companies, but the fair and quick way State Farm has managed our claims has kept us with them for well over 20 years. I first spoke with Anna and then Yuriy, who spent the necessary time with me answering all my questions and listening to my concerns. Both of these people were really helpful, personable, and a pleasure to work with. Yuriy promptly made the transition to Jack’s office a breeze (at least for me :). I highly recommend Jack Praxel’s State Farm agency and his courteous and knowledgeable staff. Special thanks to Yuriy!"
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Kelly Braun

July 11, 2023

5  out of  5 rating by Kelly Braun
"Needed to switch my house insurance over to State farm and Angela made the transfer absolutely flawless. Hooked me up with every available discount!! Thank you!!!"
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Connor Brutocao

July 11, 2023

5  out of  5 rating by Connor Brutocao
"I worked with Angela to transfer my insurance when moving to Washington. She was incredibly knowledgeable, responsive, and provided a great experience!"
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Tony S

July 6, 2023

5  out of  5 rating by Tony S
"Angie and the staff are helpful, professional, and efficient. They're always available for a phone call to answer all my questions. Thank you!"
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Sherilyn Jones

July 6, 2023

5  out of  5 rating by Sherilyn Jones
"Jack and his staff really care about their customers! They are easy to reach, friendly, and recognize me and my accounts when I call or visit. Jack has given me honest solid advice and detailed information to make informed choices."
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Gabriel Cole

June 30, 2023

5  out of  5 rating by Gabriel Cole
"Angela got me signed up for insurance. She is amazing. Glad to be with jack praxel State Farm."
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Nyah Holland

June 29, 2023

5  out of  5 rating by Nyah Holland
"Angela helped me so much as it was my first time getting an insurance plan. She was super helpful and understanding! Great experience!"